Programs
Learn Skills You Can Actually Use
Our program areas focus on practical workplace capability — the skills people apply the week after training. Choose a program area to see its courses, delivery options and learning outcomes.
Program areas
Five focused areas of professional training
Business & Administration
Practical skills for modern office and business environments.
- Business Administration Fundamentals
- Office Administration
- Business Communication
- Customer Service Excellence
- Sales Fundamentals
Digital Skills
Build confidence using today's essential workplace technology.
- Microsoft Excel
- Microsoft Office
- AI Productivity Tools
- Digital Workplace Skills
- Data & Reporting Fundamentals
Marketing & E-Commerce
Develop practical skills for today's digital economy.
- Digital Marketing Fundamentals
- Social Media Marketing
- E-Commerce Fundamentals
- Online Advertising
- Content Marketing
Career Development
Prepare for your next professional opportunity.
- Resume Development
- Interview Preparation
- Professional Communication
- Workplace Readiness
- Career Planning
Leadership & Management
Professional development for current and future managers.
- Leadership Fundamentals
- Team Management
- Conflict Resolution
- Workplace Communication
- Performance Management
Course catalogue
Individual courses, schedules and fees
Courses run as instructor-led sessions at our Brampton training centre, live online, or as customized sessions for employer groups. Fees are listed per participant in Canadian dollars. New intakes open regularly — contact us to register or ask about upcoming dates.
Business & Administration
$795
Business Administration Fundamentals
A practical introduction to how Canadian offices operate: organizational structures, administrative workflows, filing and records, scheduling, and coordinating day-to-day operations. Ideal for people entering administration for the first time.
4 weeks · In-person · Brampton training centre
Tue & Thu evenings, 6:00–8:30 PM · Next intake: Oct 6, 2026
Business & Administration
$950
Office Administration
Hands-on training in the core duties of an office administrator — managing calendars and correspondence, coordinating meetings, maintaining records, and supporting a busy team with confidence.
6 weeks · In-person or live virtual
Mon & Wed evenings, 6:00–8:30 PM · Next intake: Oct 12, 2026
Business & Administration
$495
Business Communication
Write emails, reports and memos that are clear, professional and easy to act on. Covers tone, structure, plain-language writing and communicating across cultures in a Canadian workplace.
3 weeks · Live virtual
Saturdays, 10:00 AM–1:00 PM · Next intake: Oct 17, 2026
Business & Administration
$395
Customer Service Excellence
Build the habits that define great service: active listening, de-escalating difficult situations, managing expectations, and turning complaints into repeat business.
2 weeks · In-person · Brampton training centre
Two full-day sessions, 9:00 AM–4:00 PM · Next intake: Nov 2, 2026
Business & Administration
$695
Sales Fundamentals
A structured approach to selling for people new to the role — discovery questions, presenting value, handling objections, and following up without pressure tactics.
4 weeks · Live virtual
Tue evenings, 6:00–9:00 PM · Next intake: Nov 3, 2026
Digital Skills
$650
Microsoft Excel
From everyday formulas to pivot tables and charts, learn to organize, analyze and present data in Excel. Exercises use realistic workplace scenarios, not abstract examples.
4 weeks · In-person computer lab · Brampton
Mon & Wed evenings, 6:00–8:30 PM · Next intake: Oct 5, 2026
Digital Skills
$725
Microsoft Office
Build solid skills across Word, PowerPoint and Outlook — professional documents, clear presentations, and organized email and calendar management.
5 weeks · In-person computer lab · Brampton
Tue & Thu evenings, 6:00–8:30 PM · Next intake: Oct 13, 2026
Digital Skills
$450
AI Productivity Tools
Learn to use AI assistants like Copilot and ChatGPT responsibly at work: drafting, summarizing, brainstorming and checking outputs for accuracy, privacy and bias.
2 weeks · Live virtual
Saturdays, 10:00 AM–1:30 PM · Next intake: Oct 24, 2026
Digital Skills
$495
Digital Workplace Skills
Everyday confidence with the tools of a modern office — video meetings, shared drives, collaboration apps, file management and basic online security habits.
3 weeks · In-person or live virtual
Wed evenings, 6:00–9:00 PM · Next intake: Nov 4, 2026
Digital Skills
$695
Data & Reporting Fundamentals
Understand the basics of working with workplace data: cleaning it up, summarizing it, and turning it into simple reports and dashboards that support decisions.
4 weeks · Live virtual
Mon & Thu evenings, 6:00–8:30 PM · Next intake: Nov 9, 2026
Marketing & E-Commerce
$695
Digital Marketing Fundamentals
A grounded overview of how digital marketing actually works: audiences, channels, messaging, budgets and measuring results. You'll finish with a simple marketing plan for a real or practice business.
4 weeks · Live virtual
Tue & Thu evenings, 6:00–8:30 PM · Next intake: Oct 6, 2026
Marketing & E-Commerce
$650
Social Media Marketing
Plan and publish content across the major platforms, build a simple content calendar, and understand what to measure — without chasing every trend.
4 weeks · Live virtual
Mon & Wed evenings, 6:00–8:30 PM · Next intake: Oct 19, 2026
Marketing & E-Commerce
$795
E-Commerce Fundamentals
Walk through setting up and running an online store: product listings, pricing, payments, shipping basics, and the day-to-day operations of selling online in Canada.
5 weeks · Live virtual
Wed evenings, 6:00–9:00 PM · Next intake: Nov 4, 2026
Marketing & E-Commerce
$595
Online Advertising
Learn how paid ads on search and social platforms work — setting budgets, targeting audiences, writing ad copy, and reading campaign results to know what's working.
3 weeks · Live virtual
Saturdays, 10:00 AM–1:00 PM · Next intake: Nov 7, 2026
Marketing & E-Commerce
$550
Content Marketing
Plan and create useful content that attracts customers: blog posts, newsletters and short-form content, plus simple workflows to keep publishing consistently.
3 weeks · Live virtual
Thu evenings, 6:00–9:00 PM · Next intake: Nov 12, 2026
Career Development
$195
Resume Development
Build a clear, current resume that reflects Canadian employer expectations. Includes one-to-one feedback on your own resume and how to tailor it for each application.
2 sessions · Small-group workshop · In-person or virtual
Saturdays, 10:00 AM–1:00 PM · Runs monthly · Next: Oct 10, 2026
Career Development
$225
Interview Preparation
Practice answering common and behavioural interview questions using structured approaches, with live mock interviews and direct feedback from the instructor.
2 sessions · Small-group workshop · In-person or virtual
Saturdays, 10:00 AM–1:30 PM · Runs monthly · Next: Oct 24, 2026
Career Development
$450
Professional Communication
Speak and write with more confidence at work: meetings, presentations, email etiquette and navigating everyday conversations with managers and colleagues.
3 weeks · Live virtual
Tue evenings, 6:00–9:00 PM · Next intake: Nov 3, 2026
Career Development
$350
Workplace Readiness
Designed for newcomers and first-time Canadian workers: workplace culture, unwritten expectations, your rights and responsibilities, and settling into a new role.
2 weeks · In-person · Brampton training centre
Mon & Wed evenings, 6:00–8:30 PM · Next intake: Nov 9, 2026
Career Development
$175
Career Planning
A structured session to map your experience, interests and goals into a realistic short- and long-term career plan, with concrete next steps you can act on.
1 full-day session · In-person · Brampton training centre
Full-day, 9:00 AM–4:00 PM · Runs monthly · Next: Nov 14, 2026
Leadership & Management
$850
Leadership Fundamentals
For new and aspiring leaders: what leadership looks like day to day, setting expectations, building trust, and moving from doing the work to supporting the people who do it.
4 weeks · In-person · Brampton training centre
Wed evenings, 6:00–9:00 PM · Next intake: Oct 7, 2026
Leadership & Management
$850
Team Management
The practical side of managing a team — delegation, running useful meetings, coordinating work, and keeping people accountable without micromanaging.
4 weeks · In-person or live virtual
Tue & Thu evenings, 6:00–8:30 PM · Next intake: Oct 20, 2026
Leadership & Management
$495
Conflict Resolution
Learn to spot tension early, have difficult conversations respectfully, and mediate disagreements between team members before they escalate.
2 weeks · Live virtual
Saturdays, 10:00 AM–1:30 PM · Next intake: Nov 7, 2026
Leadership & Management
$550
Workplace Communication
Sharpen how you communicate as a manager: clear instructions, active listening, communicating up to senior leadership, and adapting your style to different people.
3 weeks · Live virtual
Mon evenings, 6:00–9:00 PM · Next intake: Nov 16, 2026
Leadership & Management
$595
Performance Management
Set goals, give feedback that people can use, handle underperformance fairly, and run performance conversations that actually improve results.
3 weeks · In-person · Brampton training centre
Thu evenings, 6:00–9:00 PM · Next intake: Nov 19, 2026
Not sure which program fits?
Send us a short note about your goals and our team will suggest a suitable starting point.