Leadership & Management

For new and aspiring leaders: what leadership looks like day to day, setting expectations, building trust, and moving from doing the work to supporting the people who do it.

The practical side of managing a team — delegation, running useful meetings, coordinating work, and keeping people accountable without micromanaging.

Learn to spot tension early, have difficult conversations respectfully, and mediate disagreements between team members before they escalate.

Sharpen how you communicate as a manager: clear instructions, active listening, communicating up to senior leadership, and adapting your style to different people.

Set goals, give feedback that people can use, handle underperformance fairly, and run performance conversations that actually improve results.